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Doctor on Demand

Network:

Alliance Select

Group Number:

56851-0319 GreenState PPO

56851-0419 GreenState HDHP

56851-0309 Insurance PPO

56851-0409 Insurance HDHP

56851-0329 Trust PPO

56851-0429 Trust HDHP

Website:

https://www.wellmark.com/

Support:

1.800.524.9242

Claim Submission Address:

Wellmark BC/BS of IA

Station 39

636 Grand Avenue

Des Moines, IA 50309-2565

Find a Doctor

(Plan Prefix:  LDS)

Doctor on Demand is the fastest, easiest way to see a doctor or psychologist online on your computer, tablet, or phone - from the comfort of your home 24 hours a day, 7 days a week, 365 days a year.

 

Getting started is easy

  • Download the Doctor on Demand app on your device or visit DoctorOnDemand.com (Chrome works best if using your computer)

  • Have your Wellmark member ID card ready

  • Create an account or sign in

Get Treatment For:

  • Cold and flu

  • Bronchitis and sinus infections

  • Urinary tract infections

  • Sore throats

  • Allergies

  • Fever

  • Headache

  • Pink eye

  • Skin condition

  • Mental Health

Compare the Cost Estimates

Review the below chart to make sure you are selecting the best setting for your care based on your needs and budget.  Please note the numbers below are estimates only based on average costs, and could vary by provider or service.

BENEFITS

PPO

HDHP

Emergency Room

$1,000+

$1,000 +

Urgent Care

$20

$150

Office Visit

$20

$300

$150

Doctor on Demand (DOD)

$20

$61

DOD Behavioral Health (30 min)

$20

$84

DOD Behavioral Health (45-60 min)

$20

$129

DOD Behavioral Health w/ Med Services

$20

$203

DOD Behavioral Health w/ Psychopharmacology

$20

$127

What Doctor On Demand Doesn't Treat

While providers are able to treat most common issues, there are conditions which they do not treat.  Please see an in-person doctor or go to the hospital if you experience any of the following:

  • Traumatic brain or spinal cord injury

  • Loss of consciousness

  • Chest pain and/or numbness

  • Broken bones

  • Vomiting or coughing blood

  • Severe burns

  • Lacerations

  • Ear Infections

Additionally, Doctor on Demand providers are unable to write prescriptions for controlled substances such as codeine or oxycodone.  Please see a doctor in person if you require medication classified as a controlled substance.

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